Who we are
OIL MAN PLUS provides mobile vehicle services across Basingstoke, Hampshire and surrounding areas. You can contact us by email at info@oilmanplus.co.uk.
Information we collect
When you request a quotation or contact us, we may collect your name, mobile number, email address, vehicle registration, postcode, requested service, preferred date and message.
How we use your information
We use your details to respond to your enquiry, confirm service requirements, provide a price, arrange appointments and keep basic records of customer communication.
Quotation and booking records
A quotation request is not a confirmed booking. OIL MAN PLUS may keep enquiry, quotation, booking status and service-completion information so that the service request can be managed accurately.
Service reminders
If you choose an optional service reminder, OIL MAN PLUS records the reminder channel requested, the consent wording shown at the time and the date of consent. Reminders should only be scheduled after a service has been completed and recorded by OIL MAN PLUS. You can opt out by contacting info@oilmanplus.co.uk.
Reminder communication channels
Email reminders may be used once authenticated email delivery is configured. SMS and WhatsApp reminders are disabled until suitable providers, consent handling and opt-out processing are active.
WhatsApp and phone contact
If you send an enquiry by WhatsApp, your message is handled by WhatsApp as well as OIL MAN PLUS. You should avoid sending unnecessary sensitive personal information.
Sharing your information
We do not sell your personal information. We only share details where needed to respond to your enquiry, provide the requested service, comply with law, use essential website and communication services, or process reminder communications you have requested.
How long we keep information
Enquiry, quotation, booking and reminder-consent information is kept only for as long as needed for customer service, business records, accounting, legal requirements and opt-out suppression.
Your rights
You can ask for a copy of the personal information we hold about you, ask for corrections, or request deletion where it is lawful and practical to do so.
Contact
For privacy questions, email info@oilmanplus.co.uk. This policy may be updated when the website or business processes change.